Specialty and Custom Voice Assistant Design with VUI Agency's Esslinger, Hassan, and Baumeister - Voicebot Podcast Ep 151

Over the past few weeks, I have brought in executives from three
companies with specialty assistants that have shown early
promise: Deutsche Telekom, Josh.ai, and Aider. Today, we take a
different angle on this topic and focus specifically on the
design of specialty assistants. And, we invited a crew that has
worked on multiple specialty assistants over the past few
years. 


 


My guests are Christophe Esslinger, Mohamed Hassan. and Dr.
Barbara Baumeister all from VUI Agency in Germany. Christophe is
Director of VUI Agency and a co-founder. He earned a PhD in
economics from the University of Mannheim and later was a
co-founder of Botflux, a chatbot technology and UX design firm.
He launched VUI Agency in 2017.


 


Hassan is a Voice AI Experience Architect and design lead. Before
VUI he worked at Denkwerk in Cologne as a senior experience
designer, also working primarily in voice interactive solutions.
He has a master's degree in integrated design from the Koln
International School of Design and is studying for his PhD.
Barbara is Voice Architect with previous experience working on
Cortana at Microsoft and has a PhD in phonetics and language
processing from the Ludwig Maximilians University in
Munich. 


 


We cover a wide range of topics from their work with Swisscom and
other companies defining voice assistant personas, establishing a
structured voice assistant design process, working with internal
client teams, and much more.