Phillip Hunter Formerly of the Amazon Alexa UX Team and Founder of CCAI - Voicebot Podcast Ep 174

Phillip Hunter is the founder of CCAI Services where he helps
companies develop voice user experiences using conversation AI
and ML solutions. He previously was a vice president of Pulse
Labs, head of user experience for Alexa Skills at Amazon, a
Senior UX manager at AWS, a senior designer for Bing and Tellme
while at Microsoft, a senior designer at 24-7.ai with a few more
stops along the way during his career. He earned a degree in
English from Texas A&M University.


Today we discuss voice UX principles, Phillip's experience in the
industry, and whether Alexa is living up to its promise.