Voice AI 2020 Year in Review with Botmock, Matchbox.io, and Willowtree - Voicebot Podcast Ep 183

This is Voicebot Podcast's fourth annual year-in-review episode.
We discuss the year's top stories ranging from COVID, contact
centers, and custom assistants to the voice AI shift to mobile
and the convergence of chat and voice. 


Our guests joining the discussion include Tobias Dengel (CEO of
Willowtree), Brielle Nickoloff (Head of product at Botmock), and
Sarah Andrew Wilson (Chief Content Officer of
Matchbox.io). This is the first of three year-in-review
episodes. Upcoming are Developer and European perspectives.