Aakrit Vaish CEO of Haptik - Voicebot Podcast 200

Aakrit Vaish is CEO and co-founder of Haptik an enterprise SaaS
solution for building conversational AI-based intelligent
assistants. The company's clients range from Samsung and Oyo to
KFC, Coca-Cola, Club Mahindra, and Zurich Insurance. 


Haptik was acquired by Reliance Jio in 2019 for $100 million. It
has a large user base in customer service applications but has
more recently expanded its offerings in conversational
e-commerce. Haptik customers have managed over 2 billion
conversations on 100 million devices. 


Vaish founded Hapitk in 2013 after several years as director of
ops and the India business at Flurry, the leading mobile app
analytics platform. He has an engineering degree from the
University of Illinois.