Joseph Turow Author of Voice Catchers on Voice Tech, Marketing and Privacy - Voicebot Podcast 213

Joseph Turow is a professor at the University of Pennsylvania's
Annenberg School for Communication -- the same school where he
earned his PhD. Turow is the author of over 150 articles and 10
books including the recently published The Voice Catchers: How
Marketers Listen In to Exploit Your Feelings, Your Privacy, and
Your Wallet. He has some pointed critiques of how voice
technology is used, what should change, and where we need further
debate. We go point-by-point through many of these arguments and
find both common ground and areas of disagreement


I thoroughly enjoyed this discussion in part because so often I
only hear people in our industry discuss the technology's
benefits. I don't agree with all of Professor Turow's conclusions
but I recognize that he is addressing a series of important
questions that many people in the industry mostly ignore.