Conversations with Things Authors Diana Deibel and Rebecca Evanhoe - Voicebot Podcast Ep 220

Conversation designers Diana Deibel and Rebecca Evanhoe discuss
the practical knowledge required to design effective
conversations with things such as chatbots and voice assistants.
We also discuss the evolution of conversation design over time
and across modes of interaction.


Diana Deibel is a director at Grand Studio where she helps
clients create user-focused experiences, including many that
involve voice user interfaces. Before Grand Studio, Deibel was a
VUX design lead at Allstate, voice user interface designer at
Emmi Solutions, and a media producer.


Rebecca Evanhoe is a visiting assistant professor at the Pratt
Institute where she teaches a graduate course in conversational
user experience design. She is also a founding contributor to
Women in Voice and earlier was a conversation design consultant
at AWS and Mobiquity and a writing instructor at the University
of Florida.