Evan MacMillan CEO of Gridspace on Conversational AI Analysis - Voicebot Podcast Ep 266

Evan MacMillan started Gridspace 10 years ago to tackle a tough
problem faced by contact centers: analyzing their conversational
data. It's an application that stands apart from most
conversational AI solutions with its focus on conversational
intelligence as opposed to self-service. 



 


Before co-founding Gridspace, MacMillan was a co-founder at
Zappedy, which was acquired by Groupon during the heyday of
online deals communities. He earned a degree in product design
from Stanford.