Dustin Coates from Algolia Breaks Down Keyword, Concept, and Conversational Search Models - Voicebot Podcast Ep 295

The launch of ChatGPT on November 30, 2022, spurred new interest
in conversational search. For the first time in over a decade,
many people are beginning to think about what comes after the
Google search model that has become so familiar. Dustin Coates
knows a lot about search. He is the principal product manager the
implemented Algolia's voice search products and worked on the
integration with OpenAI's GPT-3 in 2021. 


Algolia is a search giant in its own right, with over 17,000
customers using its website search capabilities instead of Google
technology for 1.75 trillion annual searches. Coates walks
through different types of search such as keyword, semantic,
concept, and conversational.


He breaks down how machine learning and AI are changing search
models and performance. This includes a comparison between how
Algolia, Google, ChatGPT, and other services handle search today.
Coates also offers insights into where GPT-3 powered search does
and does not work for its clients and why concept search has
become so popular.