Reghu Thanumalayan from Deutsche Telekom Talks Magenta and the Future of Voice Assistants - Voicebot Podcast Ep 310

Reghu Thanumalayan is a senior vice president at Deutsche Telekom
and oversees the Magenta voice assistant. He was my featured
guest in Voicebot Podcast Ep 148 three years ago. Reghu
joined me to share an update on how things have evolved since
launching the product in late 2019.


Magenta has won awards, expanded integrations with TV and smart
home devices, and introduced a new call center application.
However, the company has also discontinued the smart speaker and
learned some tough lessons. 


Reghu breaks down the journey and the learnings. We also talk
about a new solution that sounds likely to be a breakout consumer
hit and where voice assistants truly excel. 


This interview was conducted onsite at Mobile World Congress 2023
at the Deutsche Telekom booth.