The Evolution of Conversation Design in the ChatGPT Era Part 1 - Voicebot Podcast Ep 336

How are ChatGPT and the rise of large language models impacting
conversation designs and designers? Today, in Part 1 of our
series on conversation design, we have four experts in the field
weighing in on how the profession is changing and what designers
should be thinking about. Joining me today in a series of
one-on-one interviews are:



Maaike Groenewege is an independent
conversation designer and the creator of Convocat. She is
currently the conversation design lead, prompt engineer, and
NLU trainer at a U.S.-base stealth-stage startup. Groenewege
has worked for 25 years as a designer, linguist, and technical
writer.


Tom Hewitson is the founder and CEO of
Labworks.io, a webby-award winning conversation design studio
and one of the leading voice-first game studios. Hewitson is a
former journalist, content strategist at Facebook, and digital
editor for Lonely Planet. He is also a lecturer at City
University London and the organizer of the Unparsed Conference
on conversation design.


Peter Isaacs is the senior conversation design
advocate at Voiceflow. He was previously a conversation
designer at WooliesX, a division of Woolworths Group in
Australia.


Karen Kaushansky has been a conversation
designer for 27 years. She is currently a Staff Conversation
Designer at Google, and led the design for Google Watch.



Also, the Unparsed Conference on conversation design is coming up
later in July 2023 in London. If you use the code VOICEBOT, you
get two tickets for the price of one. That applies to the
in-person and online conference tickets. Definitely try to join
online if you can't make it to London. It is a great speaker
lineup. You can sign-up
at https://bit.ly/unparsed2023.