The Evolution of Conversation Design in the ChatGPT Era Part 2 - Voicebot Podcast 338

How are ChatGPT and the rise of large language models impacting
conversation designs and designers? Today, in Part 2 of our
series on conversation design, we have four more experts weighing
in on how the profession is changing and what designers should
consider and do about it. Joining me today in a series of
one-on-one interviews are:



Maaike Coppens is vice president of product at
OpenDialog AI, where she started as head of UX and conversation
design in 2020. She was a product designer at XAPPMedia,
labworks.io, and Smartly Ai. She was also a UX consultant at
Applause. Maaike was my guest on episode 284 of the Voicebot
Podcast in 2022.


Rebecca Evanhoe is the co-author of the
popular book Conversations with Things: UX Design for Chat and
Voice published by Rosenfeld Media. She is a visiting assistant
professor at the Pratt Institute in New York, where she teaches
a graduate course in conversational UX design, was a
conversation design consultant for AWS, a voice user interface
designer at Mobiquity, and a writing instructor at the
University of Florida. She and her co-author Diana Diebel were
my guests on episode 220 in 2021.


Kane Simms - is the founder of VUX World
and a co-organizer of the Unparsed conference. VUX World is a
strategic consultancy focused on conversational user
experiences and is also the name of a popular podcast on
practical conversational AI topics. Kane has a long history of
work in technology transformation and as a writer before moving
into conversation design. He was my guest in episode 178 in
2020. 


Hans Van Dam - is the CEO of the Conversation
Design Institute and a co-founder and board member of the
conversation design consultancy CDI Services. He is also a
research fellow at RMIT University. Hans joined me on the
podcast for episode 192 in 2021.



Also, the Unparsed Conference on conversation design is coming up
later in July 2023 in London. If you use the code VOICEBOT, you
get two tickets for the price of one. That applies to the
in-person and online conference tickets. Definitely try to join
online if you can't make it to London. It is a great speaker
lineup. You can sign-up
at https://bit.ly/unparsed2023.