Amazon Bedrock GM Talks Generative AI Model Choice, Titan LLM, and Customer Obsession - Voicebot Podcast 358

Atul Deo, general manager for Amazon Bedrock, the generative AI
service from AWS, recently shared the company’s view on the
industry, use cases, technology, and how Amazon is serving its
customers. 


Thoughout the hour-long interview, Deo talked about his
experience with machine learning in customer contact center
applications, transcription services, natural language
processing, and generative AI. He expands on the compay’s
generative AI strategy as well as the technology architectures it
supports.


Prior to his role overseeing the Bedrock service, Deo worked on
AWS products such as Connect, Transcribe, and CodeWhisperer. He
also held roles in corporate development at Amazon and Yahoo! and
began his career as a software developer.