Emotionally Intelligent Negotiating: Chris Voss

Emotionally Intelligent Negotiating: Chris Voss

A Former FBI Hostage Negotiator Shares Surprising Secrets
1 Stunde 4 Minuten

Beschreibung

vor 8 Jahren

What anyone desires most is to be understood and respected. Chris
Voss shares techniques that work in the boardroom every bit as
well as across the high stakes world of hostage
negotiations. Kidnappers, however ill-intentioned, are prone
to the same human reasoning as the rest of us.

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