Best of 2021: Rethink How Trust Impacts Organizations with Rachel Botsman

This week, we're re-releasing an audience favorite episode from
this past year. Please enjoy our conversation with Rachel
Botsman, a lecturer at Oxford University and author of “Who Can
You Trust?” Botsman defines trust as the currency of interaction.
She argues that trust has implications for how organizations can
relate to their employees and customers, especially in a virtual
world. Botsman joined the podcast to discuss the changing
landscape of trust and to share how leaders can put trust into
action to drive better outcomes.