Exploring Emerging Themes to Sustain HR's Impact With Peter Aykens

HR has proven its strategic value through the past few years of
disruption, but now faces the challenge of driving organizations
forward under heightened expectations. Gartner’s chief of HR
research Peter Aykens returns to the Talent Angle to offer
guidance as organizations continue to face economic volatility,
tight labor markets and other competing priorities. Peter shares
why sustaining employee performance, improving managers’ impact
and evolving the HR function will be imperative for HR leaders in
the year ahead. He offers a sneak peek of the emerging themes and
insights from Gartner’s research teams and offers advice for HR
leaders looking to make an impact in 2023.


Peter Aykens is the chief of research for Gartner’s HR practice.
He is responsible for building and leading research teams within
the practice to address clients’ key initiatives. Before his
current role, he spent over 25 years at Gartner leading research
teams focused on banking and financial services strategy,
producing numerous studies that addressed business strategy,
channels, marketing, customer experience and product challenges.
He holds a bachelor’s degree in political science from St. Olaf
College; a master’s degree in international politics from
Aberystwyth University (formerly known as the University College
of Wales, Aberystwyth); and a master’s degree and a doctorate in
political science from Brown University.


Jessica Knight is a Vice President of Research in the Gartner HR
practice. She leads research teams to identify best practices and
new opportunities to address HR executives’ most urgent
challenges. Her areas of focus include employee experience,
organizational culture, change management, and the future of
work.