9 Trends Shaping the Future of Work in 2024

Entering 2024, executives face a volatile business environment,
sustained talent shortages, rapid technological advancements and
a workforce with intense change fatigue. As organizations seek to
capitalize on new opportunities in the year ahead, CHROs must
help navigate unforeseen challenges and difficult tradeoffs. In
this episode of the Talent Angle, Gartner’s Peter Aykens and
Emily Rose McRae share nine future of work trends that will shape
HR in 2024. 


To access the full future of work trends research, see:
https://gtnr.it/FOW24


Peter Aykens is the chief of research for Gartner’s HR practice.
Mr. Aykens is responsible for building and leading research teams
within the practice to address clients’ key initiatives. Before
his current role, he spent over 25 years at Gartner leading
research teams focused on banking and financial services
strategy, producing numerous studies that addressed business
strategy, channels, marketing, customer experience and product
challenges. He holds a bachelor’s degree in political science
from St. Olaf College, a master’s degree in international
politics from Aberystwyth University (formerly known as the
University College of Wales, Aberystwyth) and a master’s degree
and a doctorate in political science from Brown University.


Emily Rose McRae advises CHROs and other c-suite executives on
the future of work and workforce transformation. While Ms. McRae
works across all issues that can lead to the future of work, her
core areas of focus include emerging technologies (such as GenAI)
and their impact on work and the workforce, new employment
models, evolving employee expectations, flexibility for frontline
workers, and the aging workforce. She also helps executives with
workforce planning to anticipate and prepare for these changes,
creating an enterprise-wide future of work strategy, and creating
and iterating on hybrid work strategies and the role of the
office.


Caroline Walsh is a managing vice president in Gartner’s HR
practice. Her teams help HR leaders build and execute talent,
diversity, rewards, and learning strategies and programs.
Caroline has also led Gartner research teams on commercial
banking strategy and leadership. She holds a bachelor’s degree in
East Asian studies from Columbia University, and a master’s
degree in public affairs from Princeton University.