Fueling Performance With the Human-Powered Enterprise

Organizations today are grappling with how to manage the merging
of peoples’ work and personal lives. With many organizational
processes and structures not fully accounting for the human
impact they have on their employees’ lives, organizations are now
looking for a better approach to the way we work. Peter Aykens
and Sari Wilde, two leaders of the Gartner HR practice, offer a
new, human-centric, approach that they argue will foster
creativity and engagement among employees, ultimately delivering
the best results for their organization.


Peter Aykens is the chief of research for Gartner’s HR practice.
Peter is responsible for building and leading research teams
within the practice to address clients’ key initiatives. Before
his current role, he spent over 25 years at Gartner leading
research teams focused on banking and financial services
strategy, producing numerous studies that addressed business
strategy, channels, marketing, customer experience and product
challenges. He holds a bachelor’s degree in political science
from St. Olaf College, a master’s degree in international
politics from Aberystwyth University (formerly known as the
University College of Wales, Aberystwyth) and a master’s degree
and a doctorate in political science from Brown University.


Sari J Wilde oversees peer and practitioner research in the HR
practice. She holds a bachelor's degree from Barnard College,
Columbia University and a master’s degree in industrial and
organizational psychology from New York University.


Caroline Walsh is a managing vice president in Gartner’s HR
practice. Her teams help HR leaders build and execute talent,
diversity, rewards, and learning strategies and programs.
Caroline has also led Gartner research teams on commercial
banking strategy and leadership. She holds a bachelor’s degree in
East Asian studies from Columbia University, and a master’s
degree in public affairs from Princeton University.