One size doesn’t fit all — even in the days of digital banking

When was the last time you actually spoke with a customer and asked
how you could help them? No — we don't mean a survey or through a
video chat, but actually meeting and talking to one of your
customers. Even in the days of digital banking, there is always
going to be a need for physical space and human interaction. We
might still need a branch or two. Or even physical money. In this
episode of One Vision, Theo and Bradley chat with Jim Perry, Senior
Strategist at Market Insights Inc., on why bankers need to get
outside their bubble a bit more. Road trip anyone?

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