That time when magic robots helped you get a loan

When was the last time you applied for a loan or some form of
credit? Was it a magical experience? Did it take just a few minutes
from application to funding? What if robotic process automation
could mimic the human element for the more common requirements for
lending and what if the majority of these, often tedious, parts of
the loan application process could be done simply through a mobile
phone? There are many efficiencies still to discover in financial
services, and automating more and more of the customer experience
can make perfect sense while it frees up real well-trained humans
to talk to customers when they need you most. In this episode
of One Vision, Bradley chats with Joseariel Gomez Ortigoza, founder
of Shastic, a companion application that helps make any process at
your financial institution or fintech that much more efficient and
customer-centric. Join us to hear why this matters, and how more
processes can go Beyond Good when it comes to customer
experience.  

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