Balancing human and AI in delivering meaningful solutions for credit union members

Traditional views on financial milestones and pathways to financial
security are changing, and we need different solutions to address
our changing needs at various stages of life. In this episode of
One Vision — FinTech Fuse! Theo chat with April Clobes,
President/CEO of MSU Federal Credit Union, on the impact of
technology in the credit union industry. There is an immense
interest in deploying AI to create personalized solutions for
members and drive efficiencies for credit unions; how we can
best leverage the technology in a responsible and fair manner is an
on-going exercise. Financial services industry is at an interesting
and exciting crossroad. Much work to be done, there is. 

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