One Big Idea: Not So Friendly Skies
From hidden fees and cramped conditions to inconsiderate staff and
bad food, the experience of air travel, for lack of a better word,
sucks. In this week’s episode, Bill uses the airline industry as an
example to evaluate the value of seeking,
14 Minuten
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Champions of Purposeful Change spotlights those who are making an impact across insights, brand strategy, and design. It combines compelling career journeys with the big ideas that drive business and brand innovation in today's fast-paced economy.
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vor 9 Jahren
From hidden fees and cramped conditions to inconsiderate staff
and bad food, the experience of air travel, for lack of a better
word, sucks. In this week’s episode, Bill uses the airline
industry as an example to evaluate the value of seeking, and the
risks of neglecting, a great customer experience as well as its
[…]
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