How to Measure Your Success

Data. It’s the currency of the 21st century but it can be a bit
of an Achilles' heel for internal communicators. There seems to
be an endless list of acronyms and values to remember: CTR, ENPS,
ETR.


If this lineup of data acronyms freaks you out, you are not
alone. We live in an age where many leaders are expecting an ROI
on their efforts and the internal and corporate comms departments
are no longer immune.


So what should you measure? How do you report it? For the right
answers, we spoke to measurement superstar Cindy Crescenzo. In
this episode, she shared which internal communication stats you
should be measuring, how to report your successes, and how to
turn your losses into powerful innovation ammo.


 


Learn more about the Internal Comms Procast on our
website, http://internalcommspro.com/podcast.