The Citrix Session: How to leverage end user experience to plan for success

These sessions discuss the following topics, blogs, and support
article: How to leverage end user experience to plan for
success

"Last week, Citrix introduced our new journey-centric Success
Center experience and highlighted a few key learnings from our
customer journey workshops. This week, we’re diving a little
deeper into end-user experience. What it is, why
it’s important in the context of customer experience, and the
process we use for gathering end-user feedback."



Host: Andy Whiteside
Co-Host: Bill Sutton
Guest: Hector Lima