The Citrix Session: Building Enterprise Resilience: Lessons from COVID-19

In this podcast we reviewed

This is a guest blog post by Dr. Chris Marshall, Associate
Vice President, IDC Asia Pacific. You can connect with him on
LinkedIn.


The last 18 months has been blighted by the COVID-19 pandemic.
With countries hesitantly coming out of lockdowns, perhaps it’s a
good time to ask what we have learned and what it means for
enterprise technology and, more importantly, for the people who
use technology in our enterprises.


If I had to summarize what IDC has learned from our clients from
COVID-19, it might best be captured in two words — DIGITAL
RESILIENCY. With digital transformation (DX), digital
underpins every aspect of the modern enterprise. This is often
ignored in traditional approaches to business resiliency, which
typically focus on safeguarding distinct enterprise functions or
businesses on a piecemeal basis. It is also often ignored by
standard IT risk management and disaster recovery practices that
safeguard specific IT assets and resources. Both perspectives
typically downplay the critical business capabilities supported
by DX that cut cross organizational boundaries. Both are often
purely defensive.


By contrast, digital resiliency can be defined as the ability of
the enterprise to not only restore essential business
capabilities but also capitalize on the changed conditions to
bounce back even better than before.

Host: Andy Whiteside
Co-Host: Bill Sutton
Co-Host: Ben Rogers
Co-Host: Jon Spallone