PinMeTo | Meet the Investors: Johan Crona | Using AI to Improve Customer Experience in SaaS

Johan breaks down the unique challenges in the market, talks how
cultural diversity drives unique customer behavior and how that
affects SaaS companies’ growth in the EU. We also touched upon
how AI gives SaaS products an opportunity to enhance customer
experience, use efficiency and more. Our discussion also goes
into Johan's strategic investment in PinMeTo, spotlighting his
reasons for backing the company, including its "strong
leadership" and the particularly "sticky product" that holds
customers close. To hear the full conversation, search for "The
PinMeTo Podcast" on your favorite podcast app or find us on
Spotify.