The Art of saying 'No' and still being Customer Centric

The latest episode on the SaaS Revolution Show features Krish
Subramanian, CEO of Chargebee as a guest! Krish is in conversation
with SaaStock's Alex Theuma to discuss the ways to drive customer
centricity but also being able to say 'no' when necessary. There
needs to be a balance. Listen to the full episode and subscribe to
the podcast here:
https://thesaasrevolutionshow.simplecast.com/episodes Krish will
also be speaking at SaaStock EMEA Online 2021 on 12-14 October! Get
your free tickets here: https://www.saastock.com/emea Capchase:
capchase.com/saastock      Check out the other ways
SaaStock is helping SaaS founders move their business
forward:  SaaStock Europe: 14-15 October 2025 | Dublin,
Ireland Book you tickets: https://saastock-europe.com/tickets/
SaaStock USA 2025: April 2026 | Austin, Texas Join the waitlist:
https://saastock-usa.com/ SaaStock Founder Membership: A private
members group of B2B SaaS founders between $100K - $10M ARR who are
committed to growth and helping others
(https://www.saastock.com/founder-membership/) SaaStock Local:
Monthly meet-ups in cities all around the world, bringing together
SaaS enthusiasts and experts to discuss the most pressing topics in
SaaS (https://local.saastock.com/home)