The Great AI Revolution - How Epic Could the Disruption Be?

From the SaaStock USA 2023 Stage, Des Traynor (Co-founder & CSO
at Intercom) discusses the 'Great AI Revolution', exploring just
how epic the disruption could be. After many decades of
over-promising and under-delivering, the AI revolution has finally
arrived. Like every disruptive wave in software before it, it
brings a whole host of opportunities for new market entrants, and
threats for market incumbents. This talk is all about how to
understand the new capabilities that have landed, think through
product opportunities they imply, and ultimately capitalise on
them, whether you’re a scrappy startup in its embryonic stage, or
an established incumbent paranoid about the future.    
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