Lessons From the First Time to Make the Second Time Easier, Patrick Barnes, CEO AMP

In this episode of the SaaS Revolution Show our host Alex Theuma is
joined by serial founder Patrick Barnes, co-founder & CEO at
AMP, who shares his lessons from the first time to make the second
time easier. "One of the things we did when we first started the
company was actually acquire a small SaaS company, or really more
of a product, just with our own money. The reason we acquired it is
it had 2,000 customers and having angry customers is a beautiful
thing. Anybody listening to this who has customers that wouldn't
get angry if the product went down, like should just shut the
company down and work on something else. Like you want people
calling you up, telling you it needs to do more things, saying,
"hey, this bad thing happened, this is terrible". It was a great
way for us to get this injection of the customer voice, of the
urgency into the company and sort of skip those first, say, six or
nine months." Patrick shares: - How (and why) to adapt leadership
style when managing a larger team - Getting to eight figures in ARR
within 24 months - Why starting with the customer and working
backwards is key - Why there needs to be just *one* CEO - How to
get faster at recognising mistakes as a leader and more. 
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