Doing Good and Doing Well with Zoe Chance

Today's guest is Zoe Chance, a renowned expert
in influence and persuasion techniques and an Assistant Professor
of Marketing at Yale's University's School of Management, but my
audience knows her best as the "I like your hat" lady.


The story of how I met Zoe is very public, but in case you
haven't heard it, here's the short version: We met on a plane,
sitting next to each other, when she opened a conversation by
saying, "I like your hat." I had no idea those four words would
change the course of my life.


In this episode, Zoe and I get into the nitty-gritty on the power
of no: How to say no, why to say no, and why saying 'no' may be
the most generous thing you can do. We chat in-depth about how to
influence others in a way where both people come out ahead, and
of course Zoe shares her story of a chance encounter with lasting
impact.


Oh - and as a bonus, we finally get to hear her side of the "I
like your hat" story. And yes, it's the first time I was hearing
it as well.


So please enjoy this epic Season 1 finale of One New Person.


RELATED LINKS


Follow Zoe on Twitter @zoebchance

Zoe speaking live on influence & persuasion

The Four Words that Changed my Life (aka "I like your hat")

Adam Grant's TED talk: Are you a giver or a taker?

John Sculley on meeting Steve Jobs



ADDITIONAL RESOURCES


Influence by Robert Cialdini



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