58. Richard Draper, Co-Founder @ Mava - How customer support magnifies web3 community building

Ep58, a community & web3 episode with Richard
Draper, Co-Founder @ Mava.app


--------
OFFER! 50% OFF FOR A 12-MONTH PLAN (YOU PAY ONLY €45
INSTEAD OF €90 FOR 12 MONTHS), DISCOUNT TO GRAB UNTIL 15-01-2023
on
https://upcomingvc.substack.com/150123
--------


Building a community is vital for the success of any web3
project. Decentralization, innovation, and web3 development are
only possible through people, and in order to make that happen,
there must be a united community that fights for the initiative.
On the other hand, the credibility of web3 projects is still
negatively affected as a result of countless fraudulent schemes
that persist in continuing and tainting an otherwise promising
concept. Building a community not only benefits the project but
also earns it more authority. It does come with its own set of
challenges, though. Creating, managing, and growing a community
is time-consuming and requires effort. In this episode we are
discovering how customer support magnifies building a web3
community, with Richard Draper, co-founder at Mava. Across four
parts, you will learn


the similarities & differences between web2 and web3

how in web3 building a community should be the starting
point, but also if successful web3 projects can start without a
community

Who needs to build the community in the earliest days and how
to identify engaged users beyond what’s “visible”



Before starting Mava, Richard and his co-founders built another
venture and decided to pivot 6 months ago right at the begining
of this bear market. Through his experience, you will learn the
art of pivoting in a context of a bear market, namely


keeping on building in the same direction or understanding
fake PMF & toxic signals

finding support from existing investors

researching and validating various ideas, then choosing where
to pivot to



Finally you will learn about Mava, its market opportunity and how
Richard is building it and the long term plan for growing Mava.
This was a great and insightful episode with Richard where we’ve
had the opportunity to understand how we can address and tackle
the peculair challenges of building communities in web3.
--------
Produced by UPCOMINGVC upcoming.vc, created and hosted by Raphael
Grieco.