E166 – Scott Gould – From shallow engagement to cult-like following

Scott Gould is a renown motivational speaker, expert in engagement,
author and management adviser. His book "The Shape of Engagement"
describes a model of how people engage with ideas, products,
organisations and each other. As a management adviser, Scott has
helped some of the world's biggest brands and oldest institutions
to nurture highly engaged customers, employees and communities,
leading to changes in how those people think and acts. His
background as a church minister shows through in his impactful way
of speaking and presenting, making him one of the more memorable
guests on our podcast. We'll publish a timestamped list of topics
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