Extend Copilot for Sales with custom data and insights from your own apps

Optimize the sales process by integrating internal and external
data with Copilot for Sales. Create enriched email summaries,
customized meeting prep documents, and actionable meeting recaps
to improve customer interactions. Copilot uses AI to generate
insights and suggest actions based on comprehensive data,
ensuring sales teams have all the necessary information at their
fingertips. Create custom AI experiences using Copilot Studio
with zero code. By adding Copilot extensions, users can connect
to external data sources and build tailored AI skills.


Eric Boocock, Copilot for Sales Principal Program Manager, shares
how Copilot for Sales works and how to build Copilot extensions
to connect with other systems for personalized experiences.


QUICK LINKS:
00:00 - Copilot for Sales
00:36 - Baseline experiences
02:13 - Bring in external data
03:26 - Use Copilot to respond to emails
03:54 - Meeting prep and meeting recap
04:52 - Security and Responsible AI
06:27 - Copilot extensions
09:09 - Publish Copilot extensions
09:40 - Wrap up


 


Link References


Check out https://aka.ms/CopilotforSalesExtensibility 


Stay updated on monthly releases
at https://aka.ms/CopilotforSalesUpdates


 


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