E27 - Siew Teng Ho - Better Postal Performance with Data Analytics

With more than 14 years of experience in the field of data
analytics, Siew Teng Ho, is here with us to share a lot of
insights into some important yet intricate details of business
intelligence implementation and automation.


Siew is the Head of Performance & Insights at Australia Post,
an enterprise of the Australian government business that provides
postal services with a view to connecting businesses with
consumers. Before her present role, she was the Manager of
Robotics & Process Automation at Australia Post.


In this episode, Siew shares with us a lot from her professional
experience:


- How she & Australia Post work with business intelligence,
data analytics & robotic process automation (RPA) for
constant growth.


- What’s the self-evaluation approach that allows Siew & her
team to always keep striving for continuous improvement.


- How her academic background in engineering helps as the
foundation to jump-start a career in data analytics.


- How one can get into data science without having a background
in computer sciences.


- The importance of knowing your business situation, requirements
& needs before investing in data technologies.


#BusinessAnalytics #Automation #MachineLearning
#PlanningAnalytics #CustomerExperience #DataScience