E118 - Michael Dart - A Future of Renewable Energy and the Role Data Analytics Plays

The future won’t just be new. It will be renewable.


And it’s looking bright - literally.


As the world adapts to a technological age and AI, great people
are continuing to work harder than ever before behind the scenes
to bring us a future of renewable energy.


Are you ready?
Meet Michael Dart

Michael’s Role as a Customer Leader at Energy
Queensland


Michael Dart is the Executive General Manager of Customers at
Energy Queensland. Formed in 2016, Energy Queensland merged Ergon
Energy and Energex to power communities across Queensland. They
are finding ways to minimise the impact of electricity network
costs on customers, and release funds for better services. Energy
Queensland is committed to showing leadership in the energy
sector by strengthening their service to customers and
communities and to being the ‘citizen’s voice’.
Michael’s Other Work on Boards and in Art

Besides his career with Energy Queensland, Michael is a Member of
Queensland State Disaster Coordination Group and has been since
2010. He is also the member of multiple other boards, including a
Director on the Board Of Directors of Ergon Energy Retail, a
Board Member of the Environment and Science Industry Advisory
Board of Griffith University, a Trustee at CEDA - Committee for
Economic Development of Australia, and on the Board Of Directors
of Creative Regions.


However, Michael’s expertise extends beyond this. He is a
freelance Arts Writer and Contributor at Crush Communications.
Crush Magazine is a free quarterly publication, celebrating
everything there is to love about the Bundaberg Region in
Queensland, Australia. He also does marketing, voice overs,
MC’ing, and social media work with regional bodies, businesses
and charities as well as some acting.
Customer Data, Research Data, and Renewable Energy

In this exclusive analytics podcast episode, Michael shares:


His experience in voice acting

His current role as the Executive General Manager of
Customers at Energy Queensland

What always brings him back to focusing on managing this
enormous portfolio

The role customer and research data play in customer
experience and serving the community

The major differences between the B2B and B2C segments

How customer and research data help in building new products
for the customers

Using AI to gather data

What to avoid in digitalisation

What data is saying about the future direction for energy,
especially renewable energy

Engineering challenges in the transition to renewable energy

Swapping batteries vs charging in the future of renewable
energy

What concerns him the most about this direction towards
renewable energy

Using data to prepare the organisation and Queensland for a
future of renewable energy

His advice for energy and analytics professionals looking to
start looking into renewable energy for their own parts of the
world



If you are an energy or analytics professional looking to start
the journey towards renewable energy in your part of the world,
this is the episode you do not want to miss.