Elevating the Human Side of Healthcare through Cultural Transformation - meet Jake Poore

From Disney World balloon guy to business owner, coach, author,
cultural guru...Jake Poore and his team at Integrated
Loyalty Systems are on a mission to work with healthcare
organizations to bridge the gap between WHAT they deliver and HOW
they deliver it.

Watch as Jake enthusiastically lays out his passionate
philosophy. From his journey through such great companies as Walt
Disney World's Disney Institute to Stephen Covey...Jake's
enthusiasm is infectious!

In his new book 99 Lessons Learned from Disney To Improve The
Patient Experience, Jake shares Disney’s secrets to creating
world-class experiences and he shows you exactly how they can be
adapted to healthcare to transform the patient and employee
experience.


The HR and Leadership Spotlight Show features Leaders - HR
Professionals, Consultants, Coaches, Entrepreneurs, and Business
Owners with a leadership message to share.

The HR and Leadership Spotlight Show is sponsored by Alliance HR
Partners Consulting. If your organization needs HR help, go to
www.GetHRHelpNow.com.



Also, check out our NEW BOOK –The Ultimate Book of HR
Checklists – Getting HR Right: Your Step-by-Step Reference
for Avoiding Costly Mistakes



Listen to the our other show - HR Stories Podcast –
where the lesson is in the story



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