Revisited - How To Deliver A Remarkable Customer Experience with Henry Lopez

We are revisiting one of our most popular episodes!  Join
your host Giuseppe Grammatico and his guest, Henry Lopez, as they
talk about delivering a remarkable customer experience. Henry
makes a distinction between an entrepreneur and a business owner
in this episode. Henry suggests following these six important
steps in order to achieve this ability to deliver remarkable
customer or client experiences. Henry helps navigate people who
are about to embark on the adventure of owning a business or
looking for ways to grow their business. 


 


In this episode, you will learn: 


Things to ask oneself before getting into a business 

Consulting and business coaching  

The importance of achieving the ability to deliver remarkable
customer or client experiences 

The six-step process to deliver remarkable customer
service 

Role of a business coach for first-time business owners and
helping them through the process 

And so much more! 



 


About Henry Lopez: 


Henry Lopez, the co-founder of Levante Business Group, is a Small
Business Coach, Consultant, Podcaster, and small business owner.
He helps people start, run and grow their first small business.
Henry Lopez is the Host of the top-rated The How of Business
podcast. At the highest level, he had the opportunity to be part
of about 11 or 12 businesses. Now, since his first business back
in 1991, he had a partner who ran it full time they paid him his
salary as a local pizza franchise. But it wasn't until the early
2000s, that he was able to finally quit his day job and focus
full time on business ownership. He had a very diverse experience
with businesses are really have not been interrelated. It's just
been opportunistic from owning a self-serve yogurt restaurant to
the carwash business to a minority partner in a franchise now
that offers co-working spaces. So then he got into coaching and
consulting as a business. 


Find Henry on: 


Website: https://www.thehowofbusiness.com/ 


LinkedIn: https://www.linkedin.com/in/henry-lopez-9758524/ 


 


Connect with Franchise Freedom on:

Website: https://ggthefranchiseguide.com/podcast/
Linkedin:
https://www.linkedin.com/company/gg-the-franchise-guide
Facebook


Connect with Franchise Freedom on:
Website: https://ggthefranchiseguide.com/podcast/
LinkedIn: https://www.linkedin.com/in/giuseppe-grammatico/
Facebook: https://www.facebook.com/GGTheFranchiseGuide
X: https://twitter.com/ggfranchguide
Instagram: https://www.instagram.com/ggthefranchiseguide/
YouTube: https://www.youtube.com/@ggthefranchiseguide
Apple:
https://podcasts.apple.com/us/podcast/franchise-freedom/id1499864638

Spotify:
https://open.spotify.com/show/13LTN5UzA57w2dTB4iV0fm

The Franchise Freedom: Discover Your New Path to Freedom Through
Franchise Ownership, Book by Giuseppe Grammatico
https://ggthefranchiseguide.com/book or purchase directly on
Amazon.