Managing Violence and the Art of Deescalation | Joe Saunders

Managing workplace violence as an executive security professional
might seem really intuitive. But today's guest Joe Saunders, the
host of the Managing Violence podcast, as well as a Director for
SRM in Australia, is going to give us a real hard look at how
managing workplace violence and de-escalation is fundamental to
what we do as protectors.


Tune in to this lively conversation to hear us chat with Joe
about: 


The surprising place where workplace violence might rear its
head (hint: it’s where you would least expect it to be). 

Learn the 9-step process for proactively preparing for and
dealing with occupational violence. 

How verbal judo is a handy skill when dealing with that
difficult family member of the protectee or when we are dealing
with an enraged or a frustrated employee.

The two triggers of aggression and what to do in a situation
where somebody becomes agitated to quickly to change the balance
back to neutral?

Sometimes EPs can be the handbrakes to happiness. How the
tool of “assertive courtesy” will help you show respect while
still maintaining boundaries.

For EPs looking to shortcut the process of learning new
skills and gain that experience in the shortest amount of time
possible – hear Joe’s surprising, off-the-wall suggestions for
anyone who's looking to improve that de-escalation skills!



Joe also cuts through a common myth and reminds of what most good
protectors know to be true: 
“In close protection, if the job gets exciting, you
definitely screwed it up. The job should be as boring and
monotonous as possible. That means you did well.”

  


Listen in to this week’s powerful episode. It packs a punch! (pun
intended.)


More about Joe Saunders:


The Managing Violence Podcast was launched in 2018 by violence
management specialist and lifelong martial artist, Joe Saunders.
Having dedicated his working life to protecting the vulnerable
and educating the world about the realities of violence, Joe
established the Managing Violence Podcast as the preeminent
destination for interviews with true global thought leaders in
self-protection – from the hard skills to the soft skills and
everything in between.  


Joe Saunders started training martial arts at the age of four,
created a “Playground Police” force to protect bullied kids at
the age of six, and has been fascinated with violence management
and protection ever since. As an undergraduate psychology student
in Brisbane, Australia, Joe took a part-time job bouncing in
local nightclubs. This exposure to real-world violence fanned the
flames of his desire to protect and led him into roles including
executive protection, armed protection, hospital security and
senior violence management education roles. 


Today, Joe works for one of Australia’s leading risk management
consultancies, Risk 2 Solution. He is the State Manager for
Victoria and Tasmania as well as the National Practise Lead for
Occupational Violence and Aggression. He consults Federal and
State government clients, as well as private enterprise on a
full-time basis. 


Connect to Joe: 


LinkedIn: linkedin.com/in/joesaundersau


Managing Violence Podcast: violencepod.com  


Risk2Solution: risk2solution.com


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