226 - Ciaran Lee, Co-Founder and Chief Engineer of Intercom

In today's episode, I'm joined by Ciaran Lee, founder and Chief
Engineer of Intercom for a discussion that touches on the genesis
of Intercom and factors that enabled their success, scaling
challenges when you're dealing with double-digit growth month to
month, load balancers, canary deployment, the benefits of making
many small deployments, how a robust testing environment benefits
the hiring process, and the benefits of in-person vs remote work.


The DevOps Handbook by Gene Kim et al.

The Phoenix Project by Gene Kim et al.

Intercom

Ciaran Lee on LinkedIn

Ciaran Lee on Twitter