Why Data Driven Lawyers are Better Lawyers featuring Laurie Pascoe

Laurie Pascoe practiced law for 40 years while writing more than
50 law articles and working with countless clients. Laurie’s
current passion is inspiring lawyers to innovate their law
practices with legal service applications. In this episode,
Laurie explains the value of thinking like a client and learning
to analyze everything.





Advertiser: Journey and Practice offers The Heart-Centered
Lawyers Membership, a community of law students, grads, and
lawyers who participate in self-care activities to improve their
legal journey and practice. Visit
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Lawrence “Laurie” Pascoe wanted to be a dentist for a long time.
His family was full of doctors, dentists, and nurses, so working
in medicine seemed like a natural fit for Laurie until Laurie
took a business course in undergraduate school, where he became
deeply interested in how the law touched every aspect of
life. 



Why Law School?


Laurie Pascoe attended the Schulich School of Law at Dalhousie
University. After living in Halifax, Nova Scotia, and meeting his
wife, Laurie moved to Ottawa with plans to move back to Halifax,
but “the rest is history.” Laurie and a law school classmate
opened a law firm in Ottawa and thrived in their legal profession
for 40 years.





When a client works with Laurie, they will ‘Discover the Pascoe
Way,’ which was the slogan of Laurie’s law firm. Lawyers
frequently communicate with clients and focus on the three most
important periods of working with a client:
Before the client signs a retainer,During the attorney-client
relationship, andAfter services are completed. 

How to Think Like a ClientThere is no time
when a client’s opinion or experience should not be sought out or
considered. From finding out where the client found Laurie
(15-25% of Laurie’s clients found him from the website) or
determining what Laurie could do to improve his legal services.


Laurie believes that the best lawyers know the “think like a
client.” Laurie continues to explain that clients do not care
about fancy offices or the famous pictures on the walls, except
to wonder if they are paying for those furnishings. Clients are
concerned with results; anything else is added for the lawyer’s
benefit.



Lawyers have Cool Interests 


Laurie Pascoe is the author of Innovative Legal Services
Applications: A Guide to Improved Client Services. Laurie defines
legal service applications as any physical item or file that
helps you better serve the client. Multiple computer monitors,
manuals, receiving client feedback, etc., is a legal service
application. The benefits of legal service applications began as
marketing tools.  





Laurie Pascoe is licensed to practice law in Canada. Buy a copy
of Laurie’s book: bit.ly/3ya2oup Use code ILSAGICS23 to save 25%
off the purchase of the book. 





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Notes and LinksBuy a copy of Laurie’s
book, Innovative Legal Service Applications here: bit.ly/3ya2oup


Use code ILSAGICS23 to save 25% off the purchase of the book



As an Amazon Associate, I earn from qualifying purchases. Review
Kyla’s favorite books here: https://amzn.to/3OTfrrZ


Advertiser: Journey and Practice offers The Heart-Centered
Lawyers Membership, a community of law students, grads, and
lawyers who participate in self-care activities to improve their
legal journey and practice. Visit
https://journeyandpractice.com/services and enroll with code
"podcast" for a special rate.



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