Why consumer advice is changing

CEO of the UK Consumers' Association (Which), Peter Vicary-Smith, explains that consumers are now looking for support along the whole purchasing journey and why organisations such as Which need to exist.

2 Minuten

13.42 MB

Podcast

Podcaster

London Business School podcasts

The latest in news and thought leadership from London Business School.

Schulung , Bildung , Wirtschaftsnachrichten , Wirtschaft , Nachrichten & Politik

Beschreibung

vor 11 Jahren

CEO of the UK Consumers' Association (Which), Peter Vicary-Smith,
explains that consumers are now looking for support along the whole
purchasing journey and why organisations such as Which need to
exist.