Richard Hyde - SLH | Swiping Right on Luxury & Small Hotels

Swiping Right on Luxury & Small Hotels. The wait is finally
over… As you might know, Richard Hyde, COO of Small Luxury Hotels
of the World, took the hot seat SMACK Live at Young Hoteliers
Summit at #EHL in Lausanne and here comes his podcast episode. From
his slide into hospitality to building what he calls the “Tinder of
Hotels” – matching dream stays with the perfect guests – Richard
spilled the tea about working with SLH with style, wit, and a whole
lotta love for the world of small luxury. This exclusive SMACK Live
episode dives into: - What a day in the life of a COO really looks
like (spoiler: it involves strategy, sales, numbers, and his
amazing team). - The secret life of SLH’s mystery inspectors (yes,
they’re real – and no, they’re not paid). - The new Unplugged
Collection: massive phone detox, luxury edition. - His dream hotel:
small, warm, Italian, and family-style hospitality that sticks with
you forever. Also, if you’re someone who tries to dodge long emails
and Zoom marathons to have real conversations instead: Richard
might just be your new role model. So tell us… If hotels were on
Tinder, who would you swipe right on? Enjoy the show!