Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain

What if the most important career advice you get this year comes
from an ex-investment banker? That's exactly what happened when
Florian sat down with the incredible Eu Chin Fen, CEO of Frasers
Hospitality, for a LIVEPodcast at IHIF EMEA’s Under 30s Hangout. Eu
Chin Fen didn't come from a traditional hotel background, and
that's exactly why her take on how to win in this industry is a
highlight. Here's a taste of the wisdom she dropped: - Connect the
dots (all of them) Your job isn't just your department. From the
FrontDesk to the P&L, understand how the whole thing works.
Know which line item your role impacts. That's your superpower. -
AI can't replace your judgment So, stop panicking about robots
taking over! Tech is just a tool. Your real, irreplaceable value
comes from your experience and the judgment calls you make. AI
can't do that for you. - Authenticity is non-negotiable The most
important leadership skill? Being a real human. Especially in a
crisis, being vulnerable and finding the "path of truth" is what
actually inspires people. Forget the old-school playbook. Ready for
a career masterclass without the corporate fluff?