John Blanco - Capella Hotels & Resorts | Winning The World’s 50 Best Hotels & inspiring excellence

What's the secret behind leading a team to the World’s 50 Best
Hotels award? Hint: It’s not a killer minibar! John Blanco, General
Manager of Capella Bangkok, sits down with Phil to share his
journey. From chef to hotel industry pro, John’s worked on every
continent and brought those global insights with him to create a
winning team at Capella. It’s a mix of leadership, passion, and a
whole lot of hard work (with a dash of fun along the way, of course
). Tune in and find out what makes Capella Bangkok truly stand out.
Now we’re turning the spotlight on YOU! What’s the magic that makes
a hotel stand out? The little details? The big ideas? Drop your
thoughts in the comments. Enjoy the show!