S2E3 (EN) - Digital Touchpoints in Hospitality with Chi Chan

As season 2 continues, Chi Chan, Chief Commercial Officer at
IRECKONU, joined us on the show and talked to Florian about
disruption and innovation in hospitality. With previous roles at
Loews Hotels, Chi Chan told us how the pandemic has changed the
perception of digital solutions, their acceptance within
hospitality and how hotels can improve their touchpoints with
guests through the use of technology. We also discussed how the
pandemic has affected cash flows & investments of hospitality
vendors and lastly clarified why 5 extra coat-hangers define good
use of technology for Chi! Enjoy the show!