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Joachim Jonkers – Chatbot Trends 2022 - Where is the journey heading?

Joachim Jonkers – Chatbot Trends 2022 - Where is the journey heading?

Conversational Everything Masterclass | Sinch Engage vor 4 Jahren

WUMMM Weekly

0:00

45:22

Interview with Chatlayer: AI chatbot, virtual
assistant, voice bot, or WhatsApp chatbot – the variety of
automation in communication is huge. But what can chatbots really
do today?

What are the expectations of chatbots? What do customers around
the world think about them? What will be the new superpowers of
chatbot tools? This we discussed with the Chatbots expert Joachim
Jonker, Chief Product Officer of Chatlayer in our regular vodcast
format WUMMM weekly, and have derived 6 chatbot
trends and predictions for you.

Read more:
https://www.messengerpeople.com/chatbot-trends-predictions-2022/

Guest: Joachim Jonkers, Chief Production
Officer | Chatlayer by Sinch

Host: Katharina Kremming, Head of
Communication | MessengerPeople by Sinch

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Produced by MessengerPeople.com