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  4. Snowflake CEO: "All leaders today are leading teams they don't understand" (Sridhar Ramaswamy)
He helped build Google's ads business, founded Neeva, sold it to
Snowflake – and planned to leave after six months. Instead, Sridhar
Ramaswamy became CEO of a public company with 9,000 employees. On
leading in the AI era: "All leaders today are leading teams that
they don't understand." Fabian talks with Snowflake CEO Sridhar
Ramaswamy about what AI changes for managers, how he hires, how his
vision for Snowflake grew and why outcomes are replacing hourly
services. This episode is presented by Minoa. Software companies
are moving from selling products to owning their customers’
outcomes, and that only works if you can prove them. Minoa grounds
every business case, ROI and use case your team shows a customer in
your own data, then measures the value you actually delivered after
the sale. Snowflake, Cognite, Vanta and Datadog run on Minoa. Find
out more at unicornbakery.de/minoa Click here to view Leapsome's
Workforce Trends Report 2027: https://unicornbakery.de/leapsome
What you'll learn: Leading teams you don't understand - "All
leaders today are leading teams that they don't understand" - To
stay relevant, managers must relearn what "amazing" looks like in
their team's craft - Unchanged: give credit for wins, take the
blame first, be the safety net Hiring and first-time management -
He hires for intensity, mental agility and team play – not raw
intelligence - His favorite interview question: "Tell me something
really hard that you have done" - Grow autonomy: check-ins every
four hours, then daily, then two-week projects From Neeva to
Snowflake CEO - First AI bets: an AI layer close to the data,
unstructured data, text-to-SQL - His board pitch: a data platform
better than the one behind Google Ads - "A great vision is
separated from a good vision based on whether you succeed or not"
Forward deployment and execution - Customers hate hourly billing:
"Customers want outcomes" - Snowflake's Frontier Engineering Team
bids fixed prices for business outcomes - "I commit, and then I
engage" – and why Neeva wasn't different enough EVERYTHING ABOUT
UNICORN BAKERY: https://zez.am/unicornbakery More about Sridhar:
LinkedIn: https://www.linkedin.com/in/sridhar-ramaswamy/ Website:
https://www.snowflake.com/ Chapters: (00:00:00) Teaser & intro
– manager or founder? (00:03:22) Planning for 9,000 employees – and
testing every feature (00:05:39) Leading teams you don't understand
(00:07:13) What hasn't changed – credit, blame, safety net
(00:08:38) Advice for first-time managers (00:12:13) Calibrating
autonomy – the intern rule (00:13:59) His favorite hiring question
(00:17:17) From Neeva to CEO – planning to leave after six months
(00:18:12) Snowflake's first three AI bets (00:20:34) Coding agents
and CoCo – a vision in waves (00:22:12) The board pitch – a data
platform better than Google Ads' (00:24:13) Good vs. great vision –
proof of the pudding (00:27:04) Forward deployed engineers – why
software avoided services (00:30:05) Blurring lines – outcomes over
hours (00:31:57) The Frontier Engineering Team – fixed-price
outcomes (00:33:37) "I commit, then I engage" – why Neeva failed
(00:37:32) Small teams of five or six in the age of AI
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