Startseite
Podcasts
Global Allergy and Asthma Excellence Network Podcast
#3 | Why Listening Improves Care

#3 | Why Listening Improves Care

Global Allergy and Asthma Excellence Network vor 1 Monat

0:00

16:10

This four-part podcast series was created for World Urticaria Day
(UDAY), marked on 1 October, to raise awareness of urticaria and
this year's theme, Take Back Control: From Itch to Understanding.

In this episode, Dr Sophia Neisinger and Yi Li discuss why
listening is essential to improving urticaria care. They explore
how communication gaps can develop between patients and
healthcare professionals, why each patient experiences the
condition differently and how asking the right questions can lead
to better understanding. They also look at what shared
decision-making means in practice and share practical ways
patients can prepare for appointments and find reliable
information and support.

They discuss

What does it mean to truly listen to a patient?

Why might patients struggle to explain how they are really
doing?

What does shared decision-making look like in practice?

How can patients prepare for appointments and find
support?

Key learnings

Every patient experiences urticaria differently: for some the
itch is the worst part, for others it is the visible
wheals.

Specific, focused questions give a truer picture of how a
patient is doing than simply asking “How are you?”

Writing down questions and tracking symptoms before an
appointment helps make the most of limited consultation
time.

Patient organisations and peer communities can help people
feel less alone.

Learn more about World Urticaria Day and access helpful
resources: www.urticariaday.org