Eugene Remm didn't set out to build a hospitality empire. He
started as a bartender, worked in nightlife, and chased success
through New York's club scene… until a major failure forced him to
rethink everything. Today, Eugene is the co-founder of CATCH
Hospitality Group, the company behind some of the most sought-after
restaurants in America, including CATCH, The Corner Store, Or’esh,
and The Eighty Six. He breaks down the restaurant formula that most
operators get wrong, why "vibe" is actually the last thing you
should focus on, and how he thinks about building unforgettable
guest experiences. He explains the psychology behind New York's
line culture, why restaurant critics have lost their gatekeeping
power, and how social media has completely reshaped hospitality.
They also dive into the business side of restaurants: scaling
without losing quality, managing celebrity demand, hiring people
who genuinely care, and the lessons Eugene learned from failed
nightclub ventures and unsuccessful expansion deals. Plus, Eugene
shares what happened after Taylor Swift started visiting The Corner
Store, why he believes no celebrity has a bigger impact on consumer
behavior, and how AI is poised to transform hospitality without
replacing the human touch. Follow Sammi Cohen on Instagram
Subscribe to the Social Currency newsletter Follow Eugene’s
Work: Catch Restaurants, @catch The Corner Store,
@thecornerstore The Eighty Six, @the86.nyc Or'esh,
@or.esh Here’s What Sammi Covers with Eugene 00:00 Eugene
Remm’s Social Currency 02:10 Partner Message: Mercury for Business
03:31 From Bartender to Hospitality Entrepreneur 06:13 How Failure
in Nightlife Led to CATCH 08:10 Reinventing a 15-Year-Old
Restaurant Brand 10:58 Why Big Restaurants Stopped Working 13:53
The Three Pillars: Food, Service, and Vibe 14:05 Why Guest
Experience Is the Hardest Thing to Scale 15:37 Partner Message:
Mercury for Personal 16:50 Partner Message: Bilt 17:56 How Eugene
Hires People Who Actually Care 20:30 Why Great Teams Beat Great
Individuals 21:18 Why Most Restaurants Get Vibe Wrong 22:22 The Art
of Curating a Dining Room 23:03 Building a Celebrity-Filled
Restaurant Without Chasing Celebrities 25:14 The Million-Dollar
Reservation Strategy 26:32 Why Restaurant Critics No Longer Matter
27:27 Michelin Stars vs. Customer Demand 29:14 How Social Media
Replaced Traditional Gatekeepers 31:02 Why Eugene Chooses 10
A-Minus Businesses Over One A-Plus 32:45 What’s Next for CATCH
Hospitality Group 35:03 Building an LVMH of Restaurant Brands 36:11
The Corner Store’s Viral Rise36:28 The Taylor Swift Effect 38:00
Why Fast Casual Is the Next Frontier 39:54 The Psychology of the
“New York Hour” 41:28 Lessons From a Failed Dubai Expansion 43:02
How Tilman Fertitta Changed the Business 44:32 Eugene’s “Constant
Gentle Pressure” System 45:28 How AI Will Transform Hospitality
47:53 When You’re Ready to Open Restaurant Number Two 49:31 Why
Restaurants Might Be the Hardest Business in the World Thanks to
Our Sponsors! Mercury: mercury.com Bilt:
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