How to Scale a Service Business - With Phil Schiller, English Coach (ENG) | Alan Frei Podcast

How do you scale a service business when the product is literally
your voice, without losing the personal touch that made it work
in the first place?In this episode we talk with Phil Schiller
about building Phil's Conversation, his path from English teacher
to founder of his own communication coaching business, and why
confidence, not perfect grammar, is what actually gets people
judged, online and off.It's about turning years of classroom
teaching experience into a scalable coaching brand, the leap from
being employed to being self-employed, and why so many capable
people hold themselves back on social media simply because
they're afraid of how they sound. At the same time, we talk about
why communication is becoming a core business skill in an
AI-driven world, and what founders can learn from a language
coach about clarity, impact, and personal branding.Further topics
in this episode:- From English teacher to founder: building
"Phil's Conversation"- Why confidence matters more than perfect
English- How communication shapes the way you're perceived on
social media- Scaling a one-person service business without
losing what makes it personal- What AI means for language
learning and communication coaching- Turning personal expertise
into a business people actually pay for