This episode is supported by Xero, helping businesses use AI with
more control through JAX, its in-platform AI finance partner. Get
90% off your plan for your first 6 months at
xero.com/highflyers.
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Dr. Shiv Rao is the Co-Founder and CEO of Abridge, one of the
world’s leading healthcare AI companies, turning
clinician-patient conversations into clinical intelligence across
300+ health systems and 100M+ conversations annually. A
practising cardiologist, Shiv previously worked across healthcare
technology and investing at UPMC before founding Abridge in 2018.
In this rare in-depth conversation, Shiv joins Vidit to unpack
his unconventional path: moving from Pittsburgh to India at nine,
skateboarding, programming synthesizers, selling records in Japan
and nearly quitting medical school before becoming a
cardiologist.
He shares how a seemingly perfect career across medicine,
technology and investing left him “incredibly restless”,
eventually leading to Abridge. But success was far from
immediate: Shiv spent nearly four years as a “languishing
founder” before generative AI arrived, “the sky just opened up”,
and Abridge made its pivotal move into enterprise healthcare.
They also explore why “pressure makes diamonds”, the family
sacrifices behind building when “every minute matters”, what
changes when a company passes 500 people, why Shiv still
practises medicine, and what he’s learned from unlikely
influences including Jensen Huang and Rick Rubin.
Please enjoy exploring your curiosity.
________
Get in touch with us via email at contact@curiositycentre.com
Join our stable of commercial partners including the Australian
Government, Google, KPMG,, Allens, Macquarie Capital, Xero, JP
Morgan and more.
Show notes and more episodes here
Follow us on LinkedIn, Twitter and Instagram
Get in touch with our Founder and Host, Vidit
Agarwal directly here
Contact us via our website
This episode is supported by Xero, helping businesses use AI with
more control through JAX, its in-platform AI finance partner. Get
90% off your plan for your first 6 months at
xero.com/highflyers.
________
TIMESTAMPS
00:00 Meet Shiv Rao
02:00 Living on planes
04:55 Xero
07:00 Pittsburgh and India
12:00 Identity, India & belonging
17:00 Skateboarding, music & creativity
19:00 The moment that led Shiv to medicine
23:00 Selling records in Japan
25:00 Nearly quitting medical school
28:00 Medicine’s complicated relationship with technology
30:00 Teaching himself to code & early product-market
fit
35:00 Why “pressure makes diamonds”
39:00 Medicine healthcare investing
44:00 Leaving the “dream job” to build Abridge
48:00 Family sacrifice & the reality of building
50:00 Why “every minute matters” in AI
54:00 Abridge’s years as a “languishing” startup
59:00 When “the sky just opened up”
1:01:00 Abridge’s YOLO move into enterprise
1:03:00 The first customer “Love Stories”
1:10:00 Why enterprise healthcare is so defensible
1:15:00 Building AI that enterprises can’t replicate
1:21:00 Hiring, loyalty & scaling the team
1:23:00 Leading 500+ people
1:26:00 Lessons from Jensen Huang & Rick Rubin
1:30:00 What everyone is missing about AI
1:32:00 Rapid fire
________
The High Flyers Podcast features in-depth interviews with the
world’s most influential figures in business, tech, finance,
government and sport. Launched in 2020, it has ranked in the
global top ten for past three years, with listeners in 27
countries and over 200+ episodes released, and featured in
Forbes, Daily Telegraph, and at SXSW.
Our guests include -- Malcolm Turnbull (Prime Minister of
Australia), Keith Rabois (Managing Director, Khosla Ventures),
Jason Collins (Head of BlackRock, Asia Pacific), Brad Banducci
(CEO, Woolworths), Michael Schneider (CEO, Bunnings), David
Eckstein (CFO, Legora), Kevin Hartz (Partner, A*; Founder,
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(CCO, Canva), Jean-Michel Limieux (CTO, Shopify and Atlassian),
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Gandhi (CEO, Orica) and Philip Green (Australia's Ambassador/High
Commissioner to India).
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